On Target - Worsening

VH
Satisfaction of New Tenants with Home
H
Customers who agree that employee was polite
H
Income Collected
H
TSM: Percentage of homes for which all required gas safety checks have been carried out
M
Abandoned Calls
M
Properties compliant with gas safety requirements at quarter end
M
Properties with Invalid Gas Certificates during Reporting Period
M
RIDDOR incidents
M
Satisfaction with handling of ASB Case
M
TSM: Emergency repairs completed within target timescale
M
TSM: Non emergency repairs completed within target timescales