Importance: Very highView other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Mar 2023
Performance is within target. The current climate and additional financial pressures placed on our tenants is impacting collection but we have come in just within target this quarter showing an improvement since the end of quarter 3. We have been undertaking monthly targeting communication campaigns across the group since May 2022, to ensure our customers are aware that support and money advice is available.
Performance is within target. The current climate and additional financial pressures placed on our tenants is impacting collection but we have come in just within target this quarter showing an improvement since the end of quarter 3. We have been undertaking monthly targeting communication campaigns across the group since May 2022, to ensure our customers are aware that support and money advice is available.
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