Median Void Length - General Needs

Importance: Medium View other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Dec 2022

Our Asset Management and Lettings teams continue to work closely together to organise refurbishments on a priority and demand basis, whilst ensuring properties meet the required standard before re-let. Where possible, we are employing contractors to support with refurbishment works, however, other priority service demands on responsive repairs, disrepair works and the prevention of damp and mould have hindered our ability to redeploy resources to voids to improve performance, as we would have done in normal circumstances. During the final quarter of the year we expect to see an improvement on current void loss performance for the group, although the year-end target will not be achieved

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