Importance: MediumView other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Mar 2024
Due to ongoing service demands across Asset Management and our best efforts to meet performance in all areas, it has not been possible to achieve the median relet days target this year. Our Asset Management and Lettings teams continue to work closely together to organise refurbishments on a priority and demand basis, whilst ensuring all properties meet a safe and habitable standard before re-let. For 2024/2025 we have set a new void KPI measure for the number of properties undergoing void repairs, which will be more in keeping with measuring performance of the service.
Due to ongoing service demands across Asset Management and our best efforts to meet performance in all areas, it has not been possible to achieve the median relet days target this year. Our Asset Management and Lettings teams continue to work closely together to organise refurbishments on a priority and demand basis, whilst ensuring all properties meet a safe and habitable standard before re-let. For 2024/2025 we have set a new void KPI measure for the number of properties undergoing void repairs, which will be more in keeping with measuring performance of the service.
< 31st Dec 2023