Properties with Invalid Gas Certificates during Reporting Period
Importance: MediumView other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Mar 2024
45 properties were not completed. 42 were in accordance with Policy. The remaining 3 were over 55s plant rooms in the Midlands that are serviced by contractors. Work orders were raised but, due to human error, not sent in time to the contractor in order to complete them before the current dates expired. Existing reporting would have highlighted these once they'd become overdue, but they were identified and progressed by the gas manager just ahead of anniversary date. All 3 services were completed in early April, the median number of days for these being completed out of target was 17 days.
45 properties were not completed. 42 were in accordance with Policy. The remaining 3 were over 55s plant rooms in the Midlands that are serviced by contractors. Work orders were raised but, due to human error, not sent in time to the contractor in order to complete them before the current dates expired. Existing reporting would have highlighted these once they'd become overdue, but they were identified and progressed by the gas manager just ahead of anniversary date. All 3 services were completed in early April, the median number of days for these being completed out of target was 17 days.
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