Reports > KPI Dashboard > Caring for our Customers, Assets and Neighbourhoods > TSM: Complaints responded to within complaint handling timescales

TSM: Complaints responded to within complaint handling timescales

Importance: Medium View other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Mar 2025

YTD Group wide figures - Low Cost Home Ownership Stage 1 - 78.8%; Stage 2 - 87.5%. Low Cost Rental Accommodation Stage 1 - 83.3%; Stage 2 - 93.7%

< 31st Dec 2024