TSM: Complaints responded to within complaint handling timescales

Importance: Medium View other "Caring for our Customers, Assets and Neighbourhoods" indicators
31st Dec 2024

YTD Group wide figures - LCHO Stage 1 - 76%, LCHO Stage 2 - 92%, LCRA Stage 1 - 82%, LCRA Stage 2 - 93%

< 30th Mar 2024