Importance: HighView other "Caring for our Customers, Assets and Neighbourhoods" indicators
30th Sep 2023
Our Asset Management and Lettings teams continue to work closely together to organise refurbishments on a priority and demand basis, whilst ensuring properties meet the required standard before re-let. Where possible, we have been employing contractors to support with refurbishment works, however, other priority service demands on responsive repairs, disrepair works and the prevention of damp and mould have hindered our ability to redeploy resources to voids to improve performance, as we would have done in normal circumstances. Unfortunately this trend has continued through both quarter 1 and 2 of this financial year, although there has been a marginal improvement in performance during quarter 2.
Our Asset Management and Lettings teams continue to work closely together to organise refurbishments on a priority and demand basis, whilst ensuring properties meet the required standard before re-let. Where possible, we have been employing contractors to support with refurbishment works, however, other priority service demands on responsive repairs, disrepair works and the prevention of damp and mould have hindered our ability to redeploy resources to voids to improve performance, as we would have done in normal circumstances. Unfortunately this trend has continued through both quarter 1 and 2 of this financial year, although there has been a marginal improvement in performance during quarter 2.
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